How do I return an item?
Product warranties are only those of the manufacturer.
Please report all shipping damages to the carrier & us immediately, so we can get the matter taken care of for you.Please do this before you paint or mount any item.
Send pictures if possible so we can understand better what the situation is.
If you have questions about suitability or fit of a product, please contact us for assistance before the purchase to reduce the chance of ordering the wrong item.
**NO RETURNS OR CANCELLATIONS ON SPECIAL ORDER PRODUCTS (This includes products that are painted to match or custom built to order items), unless a mistake has been made by BrodyDogAuto.com.
Customer is responsible for all shipping expenses both ways for returns that are not the fault of BrodyDogAuto.com. This includes items marked FREE Shipping as there is a cost involved to BrodyDogAuto to ship these items.
If BrodyDogAuto messes up, we can exchange, repair, replace, return, etc. at no expense to the customer. Please contact us for assistance.